We understand health literacy. And we recognize that what works for one organization may not work for another. We offer a comprehensive array of services that complement our software products. Our experience with our unique clients — what we hear and what we learn — enables us to blend the best clear communication practices with our expertise to address your unique needs.

Health Literacy Advisor Customization

We can custom-program your copy of the HLA in two ways:

• Ignore: Your HLA can recognize, and optionally ignore in readability calculations, your brand names, product names, slogans, etc.
• Add: Your HLA can offer your own suggested replacements for terms – this is ideal for organizations with a list of approved terms and definitions.

This customization can be done to your HLA at any time. Please Contact us for more details including pricing.

Health Literacy Training & Presentations

Health literacy is a vibrant and emerging field, and every day we learn more about this dynamic industry.

We want to share this knowledge, invaluable information we learn from clients, and bundle it with our decades of expertise, experience and resources. To help our clients and their staff best understand health literacy, Health Literacy Innovations offers several quality trainings and presentations for today's health care professionals. Our presentations include, but are not limited, to the following:

• Health Literacy Overview: Say What? Understanding Health Literacy, The Basics™
• Plain Language Materials Development: Say it Clear, Say it in Plain Language™
• Advance Readability Assessment and Materials Simplification: Meet Your Health Literacy Guidelines Once and for All™

Need more information or want to see presentation outline or syllabus? Contact us.
Pricing is based on number of participants.

Health Literacy Consulting Services

Health Literacy Innovations offers customized health literacy consulting services to support the HLA and use by its clients. Our goal is to ensure our clients get the best use of the HLA. Contact us at to learn how we can enhance this experience through our interactive, dynamic online webinars and training.

Readability Assessment

Think you have a document written at a college grade reading level, but don't know for sure? Let us help.

Health Literacy Innovations will scan your documents and produce a document review using all or some of the nine different readability indices in the HLA (English) and six indices in the HLA (Spanish). We will produce a report that highlights difficult-to-understand word (by health and non-health) and text with long sentences.

Pricing based on page fee.